Microsoft IQ consulting for context-aware AI and agents

365 Innovator helps organisations prepare enterprise data, knowledge, Microsoft 365 context and external information so Copilot experiences and agents can work with relevant, governed context.

Engagements can assess Microsoft IQ readiness, design a connected architecture across Work IQ, Fabric IQ, Foundry IQ and Web IQ, deliver a focused pilot and establish governance for production use.

Microsoft IQ & Enterprise Intelligence consulting illustration

Work IQ: workplace context and productivity

Help agents support employees using relevant workplace information, relationships and workflows without losing the user context that governs access.

Work IQ can provide permission-aware context and tools across Microsoft 365 information such as files, sites, people, communications and work activities.

Fabric IQ: business data and semantics

Give people and agents a consistent understanding of customers, assets, projects, measures and the relationships that explain how the business operates.

We can assess Fabric IQ ontologies, OneLake data, semantic models, Graph and Fabric data agents as part of a governed enterprise data architecture.

Foundry IQ: governed enterprise knowledge

Create reusable knowledge that agents can search with permissions, citations and traceable sources rather than relying on disconnected retrieval implementations.

Foundry IQ knowledge bases can bring together approved content from SharePoint, OneLake, Azure storage and other supported sources using Azure AI Search and agentic retrieval.

Web IQ: current external intelligence

Combine trusted internal information with current external context for research, monitoring, customer service and decision support.

We define suitable sources, citations, access boundaries, evaluation and human review so web-grounded results are used with controls appropriate to the business decision.

Is this the right service?

When this service is a good fit

This service is designed for organisations planning Copilot or agent initiatives that need consistent business meaning, permission-aware workplace context, governed enterprise knowledge or current external information.

What you receive

Typical engagement deliverables

  • Microsoft IQ readiness assessment covering business use cases, data, knowledge, Microsoft 365 context, permissions, governance and licensing.
  • Prioritised use-case roadmap with expected value, feasibility, dependencies, controls and measurable success criteria.
  • Enterprise intelligence architecture across the required Work IQ, Fabric IQ, Foundry IQ and Web IQ capabilities.
  • Focused agent or Copilot pilot using approved users, data, knowledge sources, actions and evaluation criteria.
  • Identity, permission, citation, safety, monitoring and cost-control recommendations appropriate to the use case.
  • Production enablement plan covering ownership, operational support, adoption, review and continuous improvement.

A clear delivery path

How we work with you

Each engagement is shaped around the problem, stakeholders and constraints, with clear decisions and knowledge transfer throughout delivery.

  1. DiscoverClarify goals, users, current systems, risks and success measures.
  2. DesignAgree the approach, architecture, controls, delivery stages and responsibilities.
  3. DeliverBuild or improve the solution with regular reviews, testing and transparent decisions.
  4. EnableDocument, train, hand over and establish the next improvement priorities.

Common questions

Frequently asked questions

Is Microsoft IQ a single product we install?

No. Microsoft IQ brings together interconnected intelligence capabilities across Microsoft 365, Fabric, Foundry and the web. The right engagement selects and connects only the capabilities required for the business use case.

Do we need Work IQ, Fabric IQ, Foundry IQ and Web IQ together?

No. Each capability can provide value independently. Discovery determines whether the use case needs workplace context, business data and semantics, enterprise knowledge, current web information or a governed combination.

Can Microsoft IQ be used for a production solution today?

Availability varies by capability and can change as Microsoft develops the platform. We verify current licensing, regional availability and preview conditions, then recommend a pilot or production approach that matches your risk and support requirements.

Start with your business goal

Tell us what you want to improve and where you are today. We will use that context to prepare a focused first conversation.